Frequently Asked Questions
What exactly is Squawka?Squawka is all about giving you "Stats worth Sharing". We want you to be able to have informed discussions with other fans during matches; backing up your arguments with real-time in-depth statistics, in one simple interface. You can share your stats to Twitter and Facebook to give friends your view on the game.
Is Squawka an app? I don't have a smartphone...Squawka is a web app, meaning it can be accessed from any internet browser (see below). Squawka is available to anyone with a PC or Laptop and it also works on iPads and Tablets. Smartphone fans don't fret, we will be bringing out native apps later in the year.
What browser do I need to use?Squawka doesn't get along very well with old browsers, unfortunately! To get the best experience of Squawka, you should upgrade to any of the following browsers (they are all free and take moments to download).
Google Chrome Google Chrome updates automatically, and should work with Squawka by default.
Mozilla Firefox Squawka requires Mozilla Firefox 4 or later.
Internet Explorer Squawka works with Internet Explorer 9 but Chrome and Firefox are strongly recommended.
Apple Safari Mac users can enjoy Squawka on Safari with version 3.2 or upwards.Click the red links above if you need to update your browser
Do I have to pay a subscription to use Squawka?Squawka is completely free to use, as often as you like.
Can I watch live matches on Squawka?Squawka does not stream live matches. It is a second screen platform designed to deliver in-game statistics and to allow fans to chat to one another while the game is being played.
Where does the data come from?We take our data from Opta, the providers of the most comprehensive football database on the planet. We then process this data to provide our users with action views of what is actually happening on the pitch.
How regularly is the data updated during a game?Opta send us data in every break in play – goals, fouls, throw ins, goal kicks etc. This is approximately an average of every 40 seconds. We then crunch the data and send it out to you.
Do you provide data for only live matches on TV?In the Leagues and Competitions we cover we will provide full data analysis of all matches, regardless of whether they are televised or not.
Which Leagues do you cover?We cover every single game from the English Premier League, German Bundeslige, Italian Serie A, Spanish La Liga and French Ligue 1. Plans to integrate Squawka with other leagues and the Champions League are cooking away, so stay tuned.
What is the Squawka Player Performance rating?The Squawka Player Performance rating is a comprehensive scoring system (built after the extensive analysis of over 400 Premiership matches) which awards points for every touch of the ball. A more detailed explanation can be found here: Squawka Player Performance Rating.
How do you compile the Squawka Dream Team of The Week?Every week, we provide you with the top scoring players in the five major European leagues according to our Player Performance Rating system. The formation is chosen by a different member of the Squawka team every week and each player is assigned his position according to where they played that week. In the case of a player participating in two matches in one week, we use only the highest scoring performance from one single game. Be sure to visit the Squawka Blog to get the latest on the Dream Team of The Week.
How do I sign up up?You can register using a facebook, twitter or email account. Follow the simple instructions to receive a Squawka experience tailored to you.
How do I use the chat functionality?Chat functionality is enabled once you are registered and in an open room. Rooms open two days before a game and close the day after, plenty of time to share your stats and opinion! Using the chat is very intuitive, try it out to get a feel for it.
How do I share posts to Twitter and Facebook?You can share your own posts or those of other Squawka users to Facebook and Twitter. Simply click the links to Facebook / Twitter which appear when you hover over any message.
Can I share graphics with friends?Yes. Using the “Share” button above the pitch view allows you to create a url which can be posted into your facebook/twitter accounts as well as Squawka chat. When your friends and followers click the link it will send them directly to Squawka with your stats taking centre stage
I want to use Squawka graphics on my blog, is that allowed?All blogs are allowed to use limited graphics and stats from Squawka as long as proper accreditation is given. For more information, email email@example.com who will get back to you as quickly as he can.
Are there any improvements planned?Loads! We're currently in an active beta phase, constantly improving the site to make sharing stats as easy as possible for you and your friends.
Squawka looks all funny/isn't displaying properly/won't update anymore, what should I do?Most issues with Squawka can be resolved by updating your browser (see below) or by refreshing the page. If you are still encountering issues you can try clearing your cache from your browser's internet privacy settings. If your particular problem hasn't gone away, please email us at firstname.lastname@example.org
I've seen a bug, should I ignore it?Please don't ignore any bugs, no matter how small. We're in beta phase and every single bit of feedback is invaluable to us. If you see anything amiss, email us at email@example.com and we'll try to solve the issue for you as quickly as we can.
I have a question/complaint about the data/information on Squawka.com, where can I get more info?If you have any question, issue or complaint you'd like to raise with us, please get in touch by email firstname.lastname@example.org and we'll get back to you as soon as we can.
I need to talk shop with Squawka, how do I get in touch?Send an email to email@example.com or if you prefer to call, our office number is 0207 947 4134.
Who are the Squawka team?There are 11 of us and we are based in London. Our backgrounds include tech, marketing, product development, web design, data analysis. Most of all, we love football and working for Squawka is the next best thing to playing the beautiful game.