Every AGCO penalty so far, and what each operator did

Ontario polices its casinos in public. Since the regulated market opened in April 2022, the AGCO has issued eighteen orders of monetary penalty against operators and suppliers in the Ontario online casino market, totalling just over $1.3 million. This tracker records every publicly announced AGCO penalty, what each company actually did, and what the pattern says about how the market is policed.

Last updated July 6, 2026. The AGCO publishes penalties through news releases rather than a running register, so we sweep and update this page as new enforcement lands.

The penalties so far

What each case was about

The 2022 advertising wave

The market’s first year of enforcement was all about inducement advertising. BetMGM ran launch-week social promotions and a tweet claiming that betting more improved your chances of winning, which the regulator treated as untruthful. PointsBet put free-play offers on GO Transit posters. DraftKings pushed boosted odds across television and social channels, and Unibet advertised its welcome offers to the general public. Four operators, four fines, one message: offers live behind the login, not in the open. Our explainer on the inducement rule covers why.

Uncertified games and prohibited bets

In April 2023 three operators, Conquestador, LeoVegas and ComeOn, were fined a combined $70,000 for offering slot games that had never been certified by an independent testing lab, with Conquestador also sourcing titles from suppliers not registered in Ontario. Two months later BetVictor and Fitzdares were each fined $15,000 for taking bets on CHL major junior hockey, a market Ontario prohibits because most of the players are minors.

The responsible-gambling cases

Three penalties share one fact pattern: a player losing heavily, flags visible, and no meaningful intervention. Apollo Entertainment, the operator behind the Casino Rewards network whose brands include Grand Mondial and Yukon Gold, was fined $100,000 in 2023 after a player lost more than $2 million in under four months, with the regulator also citing inadequate self-exclusion and limit tools. PointsBet’s second penalty, $150,000, involved a player who lost over $500,000 in three months while cooling-off rules were skipped and bonuses kept arriving after marketing consent was withdrawn. theScore Bet was fined $105,000 in 2025 for relying on a struggling patron’s own reassurances instead of acting on textbook risk signals.

NorthStar’s information failure

The October 2024 order against NorthStar Bets is the only penalty partially rescinded to date. The AGCO originally alleged a geolocation failure alongside slow responses to its information requests. Once NorthStar finally produced the data, the regulator withdrew the geolocation claim and the penalty settled at $20,000, for the slowness alone. The lesson was procedural: answer your regulator promptly.

The Casino Days bonus ruling

June 2025 brought the first penalty aimed squarely at how a bonus was constructed. The regulator found the welcome offer at Casino Days deceptive and high-risk: clearing it required wagering thirty-five times its value within seven days at bets of five dollars or less, terms buried behind multiple links, and by the AGCO’s own arithmetic the average player would lose more chasing the bonus than the bonus was worth. The complaint that triggered it came from a player whose winnings were confiscated. The $54,000 order made bonus fine print an enforcement target, which is worth remembering every time a headline offer looks generous.

BetMGM’s second penalty

In March 2025, BetMGM became the first operator fined twice, this time $110,000, after third-party marketing firms it had hired offered people cash in public to open and fund accounts, including at a franchise trade show. The ruling settled a live question: operators answer for their affiliates’ conduct as if it were their own.

FanDuel and betting integrity

The largest penalty so far landed in January 2026: $350,000 against FanDuel for failing to identify and report suspicious betting. Over five weeks in late 2024, three accounts placed 144 bets on Czech table-tennis matches from a series with known integrity problems, showing classic fixing patterns, and the activity ran for weeks before being addressed. FanDuel publicly disputed the framing, saying it was the operator that ultimately investigated and reported the activity. The order stands as announced, and it moved the enforcement frontier from how casinos market to how they protect the game itself.

The supplier actions

May 2026 opened a new front. Relax Gaming and Arrise Solutions, the studio behind Pragmatic Play titles, were each fined $40,000, not as casinos but as registered game suppliers whose titles turned up on unregulated websites accessible from Ontario. It was the first time the AGCO reached up the supply chain, and it tells the industry that feeding the grey market is itself a registrable offence.

One to watch: the PointsBet suspension proposal

Beyond the fines, February 2026 brought the first proposed licence suspension in the market’s history. The AGCO moved to suspend PointsBet for five days over its handling of suspicious NBA prop bets connected to the Jontay Porter case, including an initial denial to the regulator that was corrected eighteen months later. PointsBet is contesting the proposal at the Licence Appeal Tribunal, and no outcome had been reported as of this update. It is not a monetary penalty, but it signals where enforcement goes when the regulator believes a fine is not enough.

The patterns: what gets operators fined

Read in order, the eighteen orders tell a story in four chapters. First came advertising, with the 2022 wave punishing launch-era inducement marketing. Then product integrity, with uncertified games and prohibited junior-hockey markets. Then responsible gambling, where the regulator’s largest recurring theme is operators watching six-figure losses without intervening. And now betting integrity and the supply chain, the 2026 frontier. Penalty sizes have climbed the whole way, from $30,000 openers to $350,000, and the regulator has begun reaching for suspensions. One more pattern worth noting: appeals are rare, and only NorthStar has had an order partially reversed, by providing the information it should have provided in the first place.

What it means for Canadian players

A penalty list this active is a feature of the market, not a bug. It means advertising claims get checked, games get certified, heavy losers are supposed to be noticed, and suspicious betting has to be reported, with real money attached to failure. No offshore casino serving Canada publishes anything like it. A fine does not automatically make an operator unsafe either. Most penalized brands fixed the specific failure and carried on under the same oversight, and our reviews weigh each case in context. The honest read is that Ontario’s system catches problems and prices them, which is exactly what a regulator is for.

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