{"id":1552,"date":"2026-06-10T13:12:20","date_gmt":"2026-06-10T12:12:20","guid":{"rendered":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/"},"modified":"2026-06-12T07:00:20","modified_gmt":"2026-06-12T11:00:20","slug":"help-and-faqs","status":"publish","type":"page","link":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/","title":{"rendered":"Help and FAQs"},"content":{"rendered":"\n

Squawka Canada is an independent guide to soccer data and the Canadian betting and casino market. This page explains how the site works and answers the questions we hear most. If you need something we have not covered, our team is happy to help.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

How Squawka Canada works<\/h2>\n\n\n\n

We combine Opta-powered soccer stats and live scores with independent reviews and guides for Canadian players. We compare licensed operators on the same criteria, explain the rules in your province, and point you to safer-play tools and help. We are a guide, not a bookmaker: every bet you place happens on the operator’s own licensed site.<\/p>\n\n\n\n

Frequently asked questions<\/h2>\n\n\n\n
Is online betting legal in Canada?<\/strong>

Yes, when you bet with a provincially licensed or regulated operator. Single-event sports betting has been legal across Canada since August 2021, and each province regulates its own market.<\/p> <\/div>

How old do I have to be to bet?<\/strong>

You must be 19 in most provinces and territories, and 18 in Alberta, Manitoba and Quebec. The age for where you live is the one that applies.<\/p> <\/div>

What is the difference between Ontario and the rest of Canada?<\/strong>

Ontario runs an open, competitive market of private operators, regulated by the AGCO with iGaming Ontario. Most other provinces offer gambling through their own government operator, such as PlayNow, Loto-Quebec or Play Alberta. Alberta is moving toward its own open market.<\/p> <\/div>

How do you rate betting sites and casinos?<\/strong>

We score every operator on the same criteria: licensing, safety, the real value of offers, payments, payout speed, support, product range and responsible-gambling tools. Our rankings are independent and are not influenced by commercial deals. See our About page for the full method.<\/p> <\/div>

Are the sites you list safe?<\/strong>

We only feature licensed, regulated operators and we check their security, fund handling and track record. We do not recommend unlicensed or offshore sites to Canadian players.<\/p> <\/div>

Do you take bets or hold my money?<\/strong>

No. Squawka Canada does not accept bets, hold funds or run any gambling service. We are an independent guide and comparison site. All betting and deposits happen on the operator’s own platform.<\/p> <\/div>

How do you make money?<\/strong>

We may earn a commission when you sign up with an operator through some links on our site, at no extra cost to you. This is disclosed clearly and never affects our rankings or scores.<\/p> <\/div>

How do I complain about an operator?<\/strong>

Contact the operator’s support team first. If it is not resolved, escalate to the relevant provincial regulator, such as the AGCO and iGaming Ontario in Ontario, or your provincial gaming authority elsewhere. We cannot resolve account or payment disputes on an operator’s behalf.<\/p> <\/div>

Where can I get help with problem gambling?<\/strong>

Help is free and confidential. Call ConnexOntario at 1-866-531-2600 or your provincial helpline. Our gambling awareness page lists every provincial service plus the safer-play and self-exclusion tools available.<\/p> <\/div>

How do I get in touch?<\/strong>

For feedback, questions or a correction, email our editorial team at <a href=’mailto:squawka@onetwentygroup.com’>squawka@onetwentygroup.com<\/a>. We read everything, though we cannot give individual betting advice or tips.<\/p> <\/div> <\/div>\n\n\n\n

Getting help with gambling<\/h2>\n\n\n\n

Gambling should stay fun and affordable. If it is affecting you or someone you know, our gambling awareness<\/a> page has the warning signs, the safer-play tools and every provincial helpline. You must be 19+ to gamble in most of Canada, and 18+ in Alberta, Manitoba and Quebec.<\/p>\n","protected":false},"excerpt":{"rendered":"

Squawka Canada is an independent guide to soccer data and the Canadian betting and casino market. This page explains how the site works and answers the questions we hear most. If you need something we have not covered, our team is happy to help. 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Alberta is moving toward its own open market.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552004","position":4,"url":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552004","name":"How do you rate betting sites and casinos?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We score every operator on the same criteria: licensing, safety, the real value of offers, payments, payout speed, support, product range and responsible-gambling tools. Our rankings are independent and are not influenced by commercial deals. See our About page for the full method.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552005","position":5,"url":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552005","name":"Are the sites you list safe?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We only feature licensed, regulated operators and we check their security, fund handling and track record. We do not recommend unlicensed or offshore sites to Canadian players.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552006","position":6,"url":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552006","name":"Do you take bets or hold my money?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"No. Squawka Canada does not accept bets, hold funds or run any gambling service. We are an independent guide and comparison site. All betting and deposits happen on the operator's own platform.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552007","position":7,"url":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552007","name":"How do you make money?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We may earn a commission when you sign up with an operator through some links on our site, at no extra cost to you. This is disclosed clearly and never affects our rankings or scores.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552008","position":8,"url":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552008","name":"How do I complain about an operator?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Contact the operator's support team first. If it is not resolved, escalate to the relevant provincial regulator, such as the AGCO and iGaming Ontario in Ontario, or your provincial gaming authority elsewhere. We cannot resolve account or payment disputes on an operator's behalf.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552009","position":9,"url":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552009","name":"Where can I get help with problem gambling?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Help is free and confidential. Call ConnexOntario at 1-866-531-2600 or your provincial helpline. Our gambling awareness page lists every provincial service plus the safer-play and self-exclusion tools available.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552010","position":10,"url":"https:\/\/www.squawka.com\/ca\/help-and-faqs\/#faq-question-1552010","name":"How do I get in touch?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"For feedback, questions or a correction, email our editorial team at <a href='mailto:squawka@onetwentygroup.com'>squawka@onetwentygroup.com<\/a>. We read everything, though we cannot give individual betting advice or tips.","inLanguage":"en-GB"},"inLanguage":"en-GB"}]}},"yoast_title":"Help and FAQs | Squawka","yoast_description":"Help and FAQs for Squawka Canada: quick answers about our betting and casino guides, how we rate operators, responsible gambling, and how to reach us.","yoast_keyword":"help and faqs","_links":{"self":[{"href":"https:\/\/www.squawka.com\/ca\/wp-json\/wp\/v2\/pages\/1552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.squawka.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.squawka.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.squawka.com\/ca\/wp-json\/wp\/v2\/users\/3591"}],"replies":[{"embeddable":true,"href":"https:\/\/www.squawka.com\/ca\/wp-json\/wp\/v2\/comments?post=1552"}],"version-history":[{"count":4,"href":"https:\/\/www.squawka.com\/ca\/wp-json\/wp\/v2\/pages\/1552\/revisions"}],"predecessor-version":[{"id":2570,"href":"https:\/\/www.squawka.com\/ca\/wp-json\/wp\/v2\/pages\/1552\/revisions\/2570"}],"wp:attachment":[{"href":"https:\/\/www.squawka.com\/ca\/wp-json\/wp\/v2\/media?parent=1552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}